If you require urgent support or when you just need to talk, our Service Team is available to receive your call. Currently based in East Perth, our phone support is manned weekdays from 6:30am – 5:00pm.

For any urgent issues, our dedicated ‘After-Hours’ phone service is available 24/7.

For regular service requests, please email us, this will automatically be logged into our ITSM Software which will be addressed in a timely manner in-line with our SLA.

If you have any questions or concerns regarding billing, we are here to assist you. Please don’t hesitate to reach out to us, as we are more than happy to provide you with additional information and address any queries you may have.

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About Us

Who is FocusNet?

We handle your IT so you can Focus on your business what matters most what you do best whatever you want! |

Since its establishment in 2004, FocusNet Technology has been providing ICT (Information & Communication Technology) services for key Australian industries.

With a proactive approach to technology, our team are helping business leaders achieve their goals by empowering productivity and bolstering security and compliance with innovative end-to-end IT solutions.

We understand how important the performance and reliability of your technology is to your business, not to mention the effort and resources you need to monitor its health continuously, manage hardware and software vendors, and keep up-to-date and compliant across the board.

We pride ourselves on consistently exceeding expectations by offering a personal, consultative approach to identify your specific needs and recommend solutions that best fulfil your unique requirements.

Capability Statement

Discover more about FocusNet's Services & Solutions

PURPOSE
VISION
MISSION

Enable a secure and
connected future

Lives and businesses
enriched by technology

Proactive partners of innovative,
smarter business

FocusNet's Core Values

Greater than

Going above and beyond

Simplicity

Don't overcomplicate it

Collaboration

Play well with others

Knowing

Tried, tested and true

Caring

Actually giving a S.H.I.T

Service, Honesty, Integrity, Trust

Leadership Team

Andrew Barbara

Andrew Barbara

Managing Director
Adam Arkwright

Adam Arkwright

Operations Manager
Ryan Grant

Ryan Grant

Senior Systems Specialist
Penny Heath

Penny Heath

Administration Manager

Partnerships

Playing Well With Others

We believe in interdependence, and so playing well with others is a core value for the FocusNet team. 
Through strategic partnerships, we harness the latest technologies and expertise to deliver innovative and tailored solutions, ensuring our clients achieve the best possible outcomes.

Governance & Quality Assurance

Ensuring the absolute best for our clients

At FocusNet Technology, we have implemented ITIL4 and have a dedicated ITSM to manage all aspects of interactions.

FocusNet management is responsible for establishing and maintaining the standard of the company’s corporate governance framework in accordance with ASIC Corporate Governance and the International Organisation for Standardisation (ISO), managing all risks, including that of people and technology.

A leadership review team is established as per ISO requirements to continually manage and monitor compliance across all business areas, being accountable for the effectiveness and performance of the system whilst promoting a continuous improvement culture.

FocusNet Technology is certified to international standards, complying with ISO 9001:2015. The organisation consistently provides products and services that meet customers and regulatory requirements.

FocusNet’s security infrastructure including that of datacentres and cloud services are ISO 9001 and ISO 270001 certified at a minimum. 

Cyber can be complex, but fixing it doesn’t have to be.

Get Your Cyber Health Check

Are you confident your Cyber risks are completely covered?

Company

Payment Details

Financial Institution: NAB
Account Name: FocusNet Pty Ltd
BSB: 086 217
Account Number: 344061739

Credit Card and Direct Debit payments are available upon request.

If you have any questions or concerns, we are here to assist you. Please don’t hesitate to reach out to us, as we are more than happy to provide you with additional information and address any queries you may have.

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© 2025 FocusNet Technology | ABN 30 606 250 006 

Payment Details

Financial Institution: NAB
Account Name: FocusNet Pty Ltd
BSB: 086 217
Account Number: 344061739

Credit Card and Direct Debit payments are available upon request.

If you have any questions, please don’t hesitate to contact us at [email protected] or call 1300 077 777.