If you require urgent support or when you just need to talk, our Service Team is available to receive your call. Currently based in East Perth, our phone support is manned weekdays from 6:30am – 5:00pm.
For any urgent issues, our dedicated ‘After-Hours’ phone service is available 24/7.
For regular service requests, please email us, this will automatically be logged into our ITSM Software which will be addressed in a timely manner in-line with our SLA.
If you have any questions or concerns regarding billing, we are here to assist you. Please don’t hesitate to reach out to us, as we are more than happy to provide you with additional information and address any queries you may have.
We understand that your IT systems are the key to your business credibility. Clients need to know that your systems are secure, reliable, and properly controlled.
At FocusNet, we work with you to evaluate how well you’ve addressed the cyber fundamentals—data security, access controls, availability, reliability, assurance, and trust. A breakdown in any of these critical areas of your systems can damage your business and customer confidence.
Speak with one of our friendly team about your IT needs.
A robust cyber security posture starts with a clear understanding of your cyber risk.
Our Cyber Health Check is a powerful tool designed to provide insights about your current cyber posture along with recommendations of how to effectively strengthen it. The good news is, it’s not as expensive as you might think – our audits start from$500+gst.
It’s well documented that most cyber incidents begin with a ‘careless click’, often from within your own team. Alongside any robust IT system, Cyber Awareness Training for your staff is critical to the overall defence. For as little as $4 per user per month, you can curb the risky online behaviour of your staff.
Whether you’re looking to improve your current security measures or need guidance on the latest cybersecurity trends, we’re here to help every step of the way. With our support, you can confidently navigate the digital landscape, knowing you’ve done what you can to protect your business.
Our penetration testing services are a proactive and safe way to ensure your business’s security is robust and effective. Our skilled team simulates real-world cyber attacks to identify potential vulnerabilities in your systems before malicious hackers can exploit them.
Our digital world is changing so quickly that it’s becoming harder to keep up with the latest technology and the risks it brings to your business.
Having a skilled team that understands the best IT options for your specific needs is essential. Even if you have an IT department, consider how much of their time is taken up by routine tasks like backups, updates, and maintenance, preventing them from focusing on more important projects.
As your business grows and evolves, your IT needs will become more complex. With FocusNet as your cyber partner, you can relax, knowing you have dependable support at every stage of your business journey.
Are you confident your Cyber risks are completely covered?
Financial Institution: NAB
Account Name: FocusNet Pty Ltd
BSB: 086 217
Account Number: 344061739
Credit Card and Direct Debit payments are available upon request.
If you have any questions or concerns, we are here to assist you. Please don’t hesitate to reach out to us, as we are more than happy to provide you with additional information and address any queries you may have.
© 2025 FocusNet Technology | ABN 30 606 250 006
Financial Institution: NAB
Account Name: FocusNet Pty Ltd
BSB: 086 217
Account Number: 344061739
Credit Card and Direct Debit payments are available upon request.
If you have any questions, please don’t hesitate to contact us at [email protected] or call 1300 077 777.