If you require urgent support or when you just need to talk, our Service Team is available to receive your call. Currently based in East Perth, our phone support is manned weekdays from 6:30am – 5:00pm.

For any urgent issues, our dedicated ‘After-Hours’ phone service is available 24/7.

For regular service requests, please email us, this will automatically be logged into our ITSM Software which will be addressed in a timely manner in-line with our SLA.

If you have any questions or concerns regarding billing, we are here to assist you. Please don’t hesitate to reach out to us, as we are more than happy to provide you with additional information and address any queries you may have.

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Financial Services &
Insurance Brokers

Struggling to keep up with the evolving needs of your customers?

When your technology is perfectly aligned with your business, you will benefit from smoother operations, stronger client relationships, and increased efficiency. 

Navigating the complexities of technology can be extremely daunting, especially for those in the financial services and insurance broking space.

From stringent regulatory requirements to evolving customer expectations, staying ahead requires more than keeping up with the latest trends. Businesses in this dynamic sector often grapple with integrating new technologies while maintaining security and compliance. 

Whether you’re seeking streamlined operations, better client experiences, or robust cybersecurity solutions, navigating these challenges requires a strategic approach.

Teamwork makes the dream work...

Imagine teaming up with a tech provider who really gets the ins and outs of the financial and insurance world. Someone who understands all the rules and what your clients expect from you.

What kind of impact would it have on your business if you had a partner in your corner that can set you up with tech solutions that not only follow the rules but also fits perfectly with what you want to achieve. Whether it’s custom software to make everything run smoother or top-notch cybersecurity to keep your data safe, having a tech partner who specialises in your industry means you can innovate confidently.

They’ll give you the support and advice you need to grow your business while getting the most out of your tech investments.

Not just committed, but we have the know-how to map your success

At FocusNet Technology, we bring 20 years of dedicated experience in the financial services and insurance broking sector.

Our team specialises in collaborating with business leaders like you to design, implement, and support technology solutions that lay the groundwork for lasting success.

We understand the unique challenges you face, from navigating complex regulations to meeting the high expectations of your clients. By leveraging our industry expertise and commitment to innovation, we ensure that every solution we deliver is not only reliable and secure but also strategically aligned with your growth objectives.

Partner with us to harness the power of technology and propel your business forward confidently in today’s competitive landscape.

Get in touch with us

Speak with one of our friendly team about your IT needs.

Specialist tools to address people, process and technology in the financial services space.

Our solutions enable you to focus on what matters most in your business.

CoverCloud - End-to-End IT Packages

CoverCloud is an all-encompassing IT solution purposefully built for the finance and insurance industry to empower performance, increase security, and meet stringent compliance standards. As a Managed Service Provider (MSP), we specialise in simplifying IT for our clients. Our comprehensive services include proactive network monitoring, secure data backups, robust cybersecurity measures, strategic IT consulting, and 24/7 technical support. 

InsureTech & Business Automation

Our InsureTech Connect (ITC) platform is designed with Insurance Brokers in mind. The solution takes away many day-to-day headaches by connecting all your critical business apps and unifying them in a single window. This smart integration streamlines business processes and allows for powerful automation, including management of refunds, renewals, self-service portals, web quote & bind and more…

Cyber Security Partnership & Audits

60% of SMEs never recover from a cyber attack, whether they have a cyber policy or not. We believe there are three key pillars for a strong cyber posture: Robust IT Infrastructure, Staff Security Awareness and Training, and Cyber Insurance. Therefore, we have developed a tried-and-tested suite of Cyber tools that Insurance Brokers can use to help reduce the risk of their clients being victims of a cyber attack. 

Industry Partnerships

Working with the best

FocusNet has cultivated strategic industry partnerships over the years, establishing ourselves as an approved service provider to the Steadfast Network, business service members of Underwriting Agencies Council (UAC), and long-standing partners with National Insurance Broker Association (NIBA)

These partnerships are a testament to our commitment to delivering trusted and specialized services tailored to the needs of the insurance and financial sectors.

Get in touch with us

Speak with one of our friendly team about your IT needs.

Cyber can be complex, but fixing it doesn’t have to be.

Get Your Cyber Health Check

Are you confident your Cyber risks are completely covered?

Company

Payment Details

Financial Institution: NAB
Account Name: FocusNet Pty Ltd
BSB: 086 217
Account Number: 344061739

Credit Card and Direct Debit payments are available upon request.

If you have any questions or concerns, we are here to assist you. Please don’t hesitate to reach out to us, as we are more than happy to provide you with additional information and address any queries you may have.

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© 2025 FocusNet Technology | ABN 30 606 250 006 

Payment Details

Financial Institution: NAB
Account Name: FocusNet Pty Ltd
BSB: 086 217
Account Number: 344061739

Credit Card and Direct Debit payments are available upon request.

If you have any questions, please don’t hesitate to contact us at [email protected] or call 1300 077 777.