If you require urgent support or when you just need to talk, our Service Team is available to receive your call. Currently based in East Perth, our phone support is manned weekdays from 6:30am – 5:00pm.
For any urgent issues, our dedicated ‘After-Hours’ phone service is available 24/7.
For regular service requests, please email us, this will automatically be logged into our ITSM Software which will be addressed in a timely manner in-line with our SLA.
If you have any questions or concerns regarding billing, we are here to assist you. Please don’t hesitate to reach out to us, as we are more than happy to provide you with additional information and address any queries you may have.
When your technology is seamlessly aligned with your healthcare practice, you’ll experience smoother operations, increased efficiency, and ultimately better patient care.
Navigating the complexities of technology can be daunting for anyone, but especially those in the healthcare sector. From stringent regulatory requirements to evolving cyber threats, and patient expectations, staying ahead requires more than keeping up with trends. Medical Centres, Physiotherapists, and General Practitioners often grapple with integrating new technologies while maintaining security and compliance.
Whether you’re looking to streamline patient care, improve healthcare experiences, or bolster cybersecurity, these challenges demand a strategic approach.
Imagine partnering with a technology provider who truly understands the healthcare industry. Someone who comprehends regulatory frameworks and anticipates patient care needs.
What impact would it have on your practice to have a partner who delivers technology solutions that not only meet regulations but also align perfectly with your patient care goals?
Whether it’s implementing customised systems for seamless day-to-day operations or robust cybersecurity solutions to protect patient data, a healthcare-specialised technology partner will manage the IT issues so that you can focus on what’s more important – people’s health.
At FocusNet Technology, we bring 20 years of specialised experience in supporting healthcare providers, including medical centers, physiotherapists, and general practitioners.
Our team specialises in collaborating with healthcare leaders like you to design, implement, and support technology solutions that establish a foundation for a succeful practice. We understand the unique challenges you face, from compliance with healthcare regulations, being one of the top targeted sectors by cybercriminals, to delivering exceptional patient care experiences.
By leveraging our industry expertise and commitment to innovation, we ensure that every solution we deliver is not only reliable and secure but also strategically aligned with your practice’s objectives for the long term.
Speak with one of our friendly team about your IT needs.
Our solutions enable you to focus on what matters most – the health of your patients.
Medicloud is an all-encompassing IT solution purposefully built for the healthcare sector to empower performance, increase patient security, and meet stringent compliance standards. As a Managed Service Provider (MSP), we specialise in simplifying IT for our clients. Our comprehensive services include proactive network monitoring, secure data backups, robust cybersecurity measures, strategic IT consulting, and 24/7 technical support.
We understand that providing the best care for your patients is paramount, and we often hear how frustrations with technology gets in the way. Our friendly team have both the experience and expertise to recommend solutions and deliver support for the various technologies found in healthcare practices. Let us focus on your tech so you can do what you do best – look after our health.
In recent years, healthcare has consistently topped the charts as one of the most targeted sectors for cyber attacks. The high value of the data that practices hold combined with the general lack of investment in IT security makes you an easy meal for the hackers. Fortunately, it is not hard or that expensive to significantly reduce the cyber exposure. We offer members of AMA WA, CPD Home, as well as others, discounted services for Cyber Audits and Staff Security Awareness Training.
FocusNet has cultivated strategic industry partnerships, demonstrating our commitment to delivering trusted and specialised services tailored to the healthcare sector’s unique needs.
We are proud to collaborate with leading organisations and associations like the Australian Medical Association of WA (AMAWA) and CPD Home, ensuring our solutions meet the highest standards of quality and compliance.
Speak with one of our friendly team about your IT needs.
Are you confident your Cyber risks are completely covered?
Financial Institution: NAB
Account Name: FocusNet Pty Ltd
BSB: 086 217
Account Number: 344061739
Credit Card and Direct Debit payments are available upon request.
If you have any questions or concerns, we are here to assist you. Please don’t hesitate to reach out to us, as we are more than happy to provide you with additional information and address any queries you may have.
© 2025 FocusNet Technology | ABN 30 606 250 006
Financial Institution: NAB
Account Name: FocusNet Pty Ltd
BSB: 086 217
Account Number: 344061739
Credit Card and Direct Debit payments are available upon request.
If you have any questions, please don’t hesitate to contact us at [email protected] or call 1300 077 777.